We wanted to take a minute to review our most recent actions in response to the current COVID-19 situation.
Our office has taken steps to modify our daily office operations in an effort to appropriately care for any of our patients that need us during this time. To that end, we have made the following adjustments and ask for your cooperation and understanding in the coming weeks while we work together to do our part in slowing the spread of this virus.
- We are asking that if you have a known or possible exposure to COVID-19 either by direct contact with another person OR through recent international travel, PLEASE DO NOT enter our office without calling first. Our staff has screening tools in order to ensure that we can safely screen our patients by phone and direct you to the correct location for testing and/or other evaluation if necessary.
- We have adjusted our daily schedules to ensure ample same-day sick appointments are available in our office.
- We have modified our well child visit scheduling to group like appointments together to further limit the crossover of sick and well patients in our office. If we need to adjust your previously scheduled appointment time, we will reach out to you directly. If your child is ill on the date of their scheduled well visit, please call our office to let us know. We will make appropriate arrangements to adjust your appointment if necessary.
- We have further restricted scheduling of our newborn appointments to limit incidental exposure to sick children while in our office.
- We are asking that if at all possible, you refrain from bringing any non-essential family members to office visits (i.e. extended family members). While we recognize that sometimes this is not possible, if you have alternative options for siblings (that do not have an appointment) to avoid bringing them to the office, please consider doing so.
- Please remember that we are your medical home, especially in times like these! Please do not go to the emergency department or urgent care centers without calling our office first! We are your doctors and we want to make sure you are getting the most appropriate care while also not overwhelming our local resources.
Just like many of you, we are following the ongoing developments of this situation carefully and will continue to make adjustments to our operations if necessary under the guidance of the local health departments and the CDC. We remain committed to providing your children with the care that they need and we thank you for your continued trust in our Practice.
Please read the following information regarding the current situation surrounding Coronavirus (COVID-19).
The most recent school closure in our area, due to a potential exposure to COVID-19, has likely increased your concern for your own child’s risk to this virus. It is important to remember some helpful information to prevent the spread of COVID-19 and other viruses.
Coronavirus is transmitted the same as influenza and other viruses and can be eliminated with good cleaning and personal hygiene practices. Some tips from the CDC to help prevent the spread of respiratory viruses, such as coronavirus, include:
- Cover coughs and sneezes with your elbow, not your hands;
- Wash your hands often with soap and water. (An alcohol-based hand sanitizer is acceptable if soap and water are not available.);
- Disinfect ‘high traffic’ surfaces regularly (i.e. countertops, door handles, light switches, mobile devices, etc.);
- Stay home from school, work, and out of the general public when you are sick. Children should not return to school/daycare until they have been fever-free (without use of medications) for 24 hours in order to protect the other children in the class;
- Avoid close contact with others who are sick.
As always, our practice remains ready to see any patient in need of care. When calling our office, please keep in mind that at this time there is no in-office testing available for COVID-19. Testing is only available through California Dept of Health and is not indicated unless a patient is suspected to have COVID-19.
Treatment for COVID-19 is supportive care, similar to that of other viral illnesses. Use of Tylenol and Motrin and cool-mist humidifiers are recommended. It is important to drink plenty of fluids and get lots of rest when sick and stay home. The greatest risk that COVID-19 poses is to the elderly and those with a weakened immune system.
We know that there has been a lot of information communicated in recent weeks regarding COVID-19. Unfortunately, this constant media coverage regarding COVID-19 has led to a great deal of fear and panic. While it is important to stay informed, you should be sure to use trusted information sources such as the Centers for Disease Control (CDC) for updates.
Lastly, cases of influenza are far more prevalent worldwide than those of the coronavirus. If you haven’t already gotten your flu shot this season, it is not too late!